Support coordinator working with an NDIS participant

Support Coordination

Making your NDIS plan work for you.

Navigating the NDIS can feel overwhelming. Our experienced support coordinators are here to guide you every step of the way — so you can focus on living your life.

What We Do

Your guide through the NDIS.

Support Coordination is a funded NDIS support that helps you understand your plan, connect with the right providers, and build your capacity to manage your own supports over time.

At Access Pathway Supports, our coordinators take the time to truly understand your goals and circumstances. We're not just ticking boxes — we're genuinely invested in helping you thrive.

Experienced, NDIS-registered coordinators
Available across metropolitan and regional WA
Both Support Coordination and Specialist Support Coordination
Regular check-ins and proactive communication
Advocacy and plan review support
Support coordinator and participant in a planning session

WA-wide

Coverage across the state

Our Services

Everything your coordination needs.

From first plan to complex coordination — we have the expertise to support you at every stage of your NDIS journey.

Plan Understanding & Implementation

We help you understand exactly what your NDIS plan covers, how to use your funding effectively, and how to get the most out of every dollar.

Provider Sourcing & Coordination

We connect you with the right service providers — therapists, support workers, equipment suppliers — and make sure they all work together seamlessly.

Capacity Building

We work with you to build your confidence and skills in managing your own supports, so you can become more independent over time.

Crisis Support & Problem Solving

When things don't go to plan, we're here. We help resolve issues quickly, find alternative supports, and keep your life on track.

Plan Review Preparation

We help you prepare for NDIS plan reviews — documenting your progress, identifying changing needs, and advocating for the funding you require.

Specialist Support Coordination

For participants with complex needs, our specialist support coordinators provide intensive, expert-level coordination to navigate complex situations and systems.

Specialist Service

Specialist Support Coordination

For participants with complex needs, significant barriers, or high-risk situations, Specialist Support Coordination provides an elevated level of expertise and intensity.

Our specialist coordinators have deep experience working with participants who have complex psychosocial, physical, or cognitive needs — and the skills to navigate challenging systems on your behalf.

Complex needs and high-risk situations
Multiple service system navigation
Crisis planning and intervention
Intensive advocacy and representation

Getting Started

How support coordination works.

From your first call to ongoing coordination — here's what to expect when you work with us.

01

Initial conversation

We start with a friendly chat to understand your situation, your NDIS plan, and what you're hoping to achieve.

02

Plan review

We review your NDIS plan together, explain your funding categories, and identify the supports you're entitled to.

03

Provider connections

We source and connect you with the right providers — therapists, support workers, equipment — and coordinate their services.

04

Ongoing support

We check in regularly, monitor your supports, help resolve any issues, and prepare you for your next plan review.

Common Questions

Frequently asked questions.

What is the difference between Support Coordination and Specialist Support Coordination?

Support Coordination helps you understand and implement your NDIS plan, connect with providers, and build your capacity. Specialist Support Coordination is for participants with more complex needs — it involves a higher level of expertise and is designed to address significant barriers and complex support environments.

Is Support Coordination funded in my NDIS plan?

Support Coordination is funded under the "Capacity Building" budget in your NDIS plan. Not all plans include it — it depends on your individual circumstances. If you're unsure whether your plan includes it, contact us and we can help you check.

Can I change my Support Coordinator?

Yes, absolutely. You have the right to choose your own providers, including your Support Coordinator. If you're not happy with your current coordinator, you can switch at any time. We're happy to assist with a smooth transition.

How often will I hear from my Support Coordinator?

This depends on your needs and what's in your plan. Some participants need weekly contact, others monthly. We tailor our level of engagement to what works best for you — and we're always available when something comes up.

Do you work with participants across all of WA?

Yes. We provide support coordination services across metropolitan Perth and many regional areas including Fremantle, Rockingham, Mandurah, Bunbury, Geraldton, Albany, and more. Contact us to check availability in your area.

Ready to get more from your NDIS plan?

Get in touch today for a no-obligation conversation about how our support coordination team can help you.